FAQs - Concert

FEBRUARY 23 - MARCH 1, 2020
Omni Tucson National Resort Tucson, Arizona
FAQs - Concert

   

GENERAL INFO

  • All ages are welcome.
  • Kids 17 & under are free to the concert when accompanied by a ticket-holding adult.
  • The venues gates to the concert open at 5:30pm. Gates open at 9:00am if attending the tournament during the day.
  • Everyone is subject to search on entry.
  • The show will take place rain or shine.
  • Concert ends at 10:00pm.
  • All food and beverage vendors accept both credit cards and cash.

What items are prohibited and should leave at home?

  • No backpacks, seat cushions, or coolers of any kind.
  • No chair bags (folding chairs are permitted, however the sleeves that holds them are not).
  • No lawn or oversize chairs.
  • No pets except for service animals.
  • No opaque bags larger than 6" x 6" x 6" (in their natural state) will be permitted.
  • No clear tote bags, plastic, vinyl, or other carry items larger than 12" x 6" x 12".
  • No video cameras at any time.
  • No cameras permitted.
  • No radios, televisions, or other electronic noise-producing items.
  • No whistles, horns, or noise makers.
  • No signs, banners, poles, or rods.
  • No alcoholic beverages may enter or leave the tournament.
  • No outside food or beverages may enter the tournament except for medical or infant needs.
  • No plastic, metal, or glass containers except for medical or infant needs.
  • No weapons of any kind may enter the tournament including, but not limited to, firearms and knives.
  • No computers or laptops.
  • No fireworks or laser pointers.
  • No illegal substances.
  • No other items deemed unlawful or dangerous by the PGA TOUR Tournament Security.

GENERAL FAQs

Where is the concert venue?
Where is Public Parking located?
Is there VIP parking available?
Will there be ride share pick up/drop offs?
Can I buy tickets at the gate?
I can’t find my online ticket purchase email. How can I reprint tickets?
Does my ticket (s) come with a parking pass?
What if I can’t make it?
Can I bring children to the tournament or concert?
Are strollers allowing in the venue?
Can I bring a folding chair in a bag to the tournament?
What is the cell phone policy?
What is the photo policy?
I am disabled. Will I have access to and the ability to move about the tournament?
Will there be restrooms available?
Will I be able to find security, if needed?
Will there be ATMs on site?
Will there be first aid or medical services on site?
Will there be a lost & found?

 
Where is the concert venue? 
Omni Tucson National Resort
Address: 2727 W. Club Dr., Tucson, AZ 85742

Where is Public Parking located?
General Public Parking is available Friday-Sunday, March 1-3, and is located at Ina Road and Thornydale Road (south of Ina and west of Thornydale) on West Aerie Drive behind Target. General Public Parking is $5 per vehicle and includes complimentary round-trip shuttle service to the main gate of Omni Tucson National Resort.
 
Is there VIP parking available? 
No. Unfortunately, no VIP parking is available for the concert.  
 
Are there going to be shuttles? 
Yes, shuttles will be available to ride to and from the venue. 
 
Will there be ride share pick up/drop offs?
Yes, VIP Taxi/Uber/Lyft drivers will have a separate entrance into and out of the concert.
 
Can I buy tickets at the gate?
If available, general admission tickets can be purchased at the gate with cash or credit card.
 

All sales are final, no exchanges or refunds.  The Cologuard Classic is not responsible for lost or stolen tickets. The resale of tickets is prohibited on the course, in the parking lots or on surrounding roads.  Violators will have tickets confiscated. Tickets are transferable, but each individual ticket may be used only on the specific day.

I can’t find my online ticket purchase email. How can I reprint tickets?
Please search for an email received from tickets@eveytickets.com.If you can’t find it, please contact info@cologuardclassic.com with your order number. 
 
Does my ticket (s) come with a parking pass?
No. Parking passes are sold separately. 
 
What if I can’t make it?
There are no refunds on tickets. We suggest selling or giving your ticket(s) to someone you know.
 
Can I bring children to the tournament or concert?
Children 17 years old and younger are admitted free to the tournament or concert when accompanied by a ticket-holding adult.
 

To ensure that everyone has the best tournament and concert experience, please attend to your child and walk away from play or the concert if your child gets fussy as to not disturb the golfers and other spectators.We encourage parents with young children to bring umbrella strollers since they are easier to maneuver around the course. Diaper bags (including bottles, juice, and snacks) are permitted but will be checked at security points for prohibited items. See a list of prohibited itemshere.

Are strollers allowing in the venue?
Yes. But, only if it’s for an infant or toddler.
 
Can I bring a folding chair in a bag to the tournament?
The folding chairs that come in bag sleeves ARE permitted, however the bags they come in are NOT. Please leave the bag sleeve at home or in your car before boarding the shuttles.
 
strong>What is the cell phone policy?
Please SILENCE your mobile phone. Phone calls are only permitted in designated areas.

What is the photo policy?
No photographs are permitted after Thursday, February 28, or during the concert. Please also note that video recording is NOT permitted at any time.
 
I am disabled. Will I have access to and the ability to move about the tournament?
Dedicated wheelchair-accessible buses will shuttle disabled persons and their guests to the tournament from designated parking areas. Disabled parking is offered at Pima Community College Northwest Campus. The vehicles parked in disabled parking must have proper Arizona-issued disabled parking credentials. On the course, you will find reserved seating for people with disabilities located on various holes.For specifics, check the spectator guide upon arrival at the tournament. Pedestrian paths (cart paths) throughout the course can accommodate wheelchairs.
 
Will there be restrooms available?
Yes. Restrooms are available.
 
Will I be able to find security, if needed?
Yes.
 
Will there be ATMs on site?
Yes. ATMs will be available inside the venue.
 
Will there be first aid or medical services on site?
Yes. Medical services will be available.
 
Will there be a lost & found?
Yes. The lost & found will be located at the tournament office or call 520-571-0400. You can return any lost items directly there and visit to inquire after your missing items.
Stay for the Party Friday and Saturday!
Come for the sports, stay for the party! After a long day of watching golf, there's no better place to unwind than the Friday After Party in the Desert Casino 19th Hole Pavilion with music, food, drinks, and more.
On Saturday, after a day of tournament play meet us on the practice range for the Military Appreciation Concert starring country music duo LOCASH, Craig Campbell and Drew Cooper!